What is an SLA?
A Service Level Agreement (SLA) outlines the amount and quality of service you should anticipate from a vendor, the metrics used to assess service, and any penalties or remedies that may be imposed if the agreed-upon service standards are not fulfilled. Any contract made with a cloud service provider must include it.
This topic is addressed on the following pages:
Wait, isn’t Cloud supposed to make it easy to scale?
See where automation solutions can save hundreds of hours to scale, maintain or migrate data to Azure.
Mired in a Teradata To Snowflake Migration?
Save hundreds of man hours with an automated cloud migration solution
Tired of surprise charges with snowflake?
Use our monitoring dashboards in Power BI, Tableau or Microstrategy
What’s keeping you from Data Driven Decisions?
Empower your teams with specialized platforms and systems to scale across the organization. We are your Extended CoE.
